12th May 2020
“13/05/2020 I write to give a heartfelt glowing testimonial to Michelle after a problem at my daughter’s gigs in Berkshire. My daughter is a paramedic, and is not yet recovered from a bout of Covid-19. The oil-fired heating system malfunctioned on the last of a four day stint of duty, when she was exhausted. I called out another plumber, who cursorily examined the system and left, proposing to return the following day, on another emergency callout tariff, and also to charge me £90 for a part that costs £35. I kicked them into touch. Fortunately, providence sent me Michelle, who attended the following day, brought the part (charging me the right price) and got the system running again, and gave me loads of good advice into the bargain. It is uplifting to meet someone in a trade who is as honest and cheerful as Michelle. I cannot praise and recommend her highly enough. Chris Francis”
We were given a quote for a full bathroom replacement to maximise the limited space we have. The quote was great value for money and the use of the space was perfect. We got to incorporate all the elements we wanted for a modern and stylist bathroom and the work began and finished on-time. The planning and preparatory work was key and gave a great deal of confidence.
More importantly, the quality of the work done is fantastic and we love the end result. Even during the work, they were considerate of our arrangement and timing needs, and there was very little mess or disruption throughout – and even less at the end of the days of work.
All important decisions (even purely aesthetic ones) were run passed us with common sense advice throughout the process.
In summary: friendly, real value for money, extremely considerate and conscientious, honest and upfront, punctual and speedy, trustworthy, and great workmanship. We love our new bathroom – thanks!
30th January 2020
“Michelle recently fitted a new hot water cylinder for us. Her initial response was fast efficient and friendly . The second visit was on the day she specified and whilst the time was later than initially mentioned she did keep in touch so there was no hanging about wondering when the plumber was going to turn up. The work was done to an excellent standard and the cost was about what I expected. All in all I would highly recommend Keen Plumbers.”
22nd November 2019
“Fitted a replacement Grant oil combi boiler and removed faulty Worcester unit at short notice and very efficiently.”